Paid to Licence Image Did Not Download

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hi

 

i licenced image 60127676 today (28th july 2016) , have been charged it. have checked download file on imac , have undertaken searches  on imac not there. have checked trash not there.

 

the image in purchase history , has tag linked on thumbnail.

 

all other images purchased today have appeared in downloads. 1 missing.

 

how can receive download have paid for?

 

thanks , regards

 

margaret

hi margaret

 

could please check under license history , download there.

 

details in document - i bought licenses images, no download option.

 

kind regards

 

bev



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