Illustrator shows "not enough memory" and then crashes

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i can´t copy elements without having illustrator crash.

can somehow downgrade previous version?

 

steps reproduce:

  1. while working in illustrator document (no matter if complex or simple, new or existing document)
  2. i copy selected element using ⌘ - c
  3. i message not enough memory available

 

results:

  • illustrator behaves unresponsive after message. message appears multiple times.
  • most of time have force quit illustrator.
  • the problem re-appears instantly hit ⌘-c whatever element selected.

 

additional info:

  • macbookpro10,1
  • illustrator cc 2015.3
  • mac os x 10.11.6
  • 16 gb ram
  • 280 gb available disk space
  • performed complete re-install of system on »naked« drive *and* re-installed complete cc
  • i deactivated gpu feature in preferences. makes no difference

 

this console outputs:

03.08.16 23:22:04,154 adobe illustrator[19170]: unrecognized appkit event in window -sendevent: nsevent: type=kitdefined loc=(0,0) time=0.0 flags=0 win=0x0 winnum=0 ctxt=0x0 subtype=6 data1=0 data2=0

03.08.16 23:22:04,171 adobe illustrator[19170]: unrecognized appkit event in window -sendevent: nsevent: type=kitdefined loc=(0,1440) time=39176.9 flags=0 win=0x0 winnum=2919 ctxt=0x0 subtype=22 data1=2902 data2=0

03.08.16 23:22:15,000 kernel[0]: **** [iobluetoothhostcontrollerusbtransport][interruptreadhandler] -- received kioreturnnotresponding error - retrying: 1

03.08.16 23:22:15,000 kernel[0]: **** [iobluetoothhostcontrollerusbtransport][clearfeatureinterruptendpointhalt] -- posting read mint0interruptpipe -- minterruptpipeinoutstandingiocount = 1 -- = 0x3000

turns out problem has been addressed here:

illustrator cc 2015.3 crashes while copying

 

quitting keyboard maestro seems trick indeed.

 

using pre-release suggested in same post, illustrator won´t crash longer keyboard maestro running

we in process of preparing hot fix solve issue. request join our pre-release program , grab build if helps. have posted build solves problem.

as part of pre-release program have access our latest builds , opportunity directly share feedback , suggestions illustrator product , engineering teams. if interested in joining program, click http://adobe.ly/1q3rcpi . few prerequisites join program:  valid subscription. latest release of illustrator installed on machine.



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