An error exists on this page. Acrobat may not display the page correctly.

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hi guys,


when try open pdf, generated html renderer (github - arthurhub/html-renderer: cross framework (winforms/wpf/pdf/metro/mono/etc.), multipurpose (ui controls / image … ) html document, receive error dialogue displays, "an error exists on page. acrobat may not display page correctly. please contact person created pdf document correct problem."

 


from testing, there seems problem when html exceeds first page , doesn't render other pages, i'm not entirely sure issue , in pdf generation process.

 

i have attached image of error when trying open document. there anyway can upload pdf document here can debug it?

 

regards,

 

adhy

we've encountered issue well.  1 point of clarification (with us), we're using acrobat dc standard (where required) , acrobat reader dc (on other pcs) when viewing pdfs.  still see aforementioned message including... "please contact person created pdf document correct problem."  vague , ineffective message.  meaning, many of pdfs created here tax software program.  when printing pdf using program, choice selected "drake pdf" not "acrobat pdf".  please understand i'm not looking adobe troubleshoot potential 3rd party issue.  instead, seek rule out obvious i'm following adobe rule out if it's acrobat program used view pdf, that's creating issue or perceived issue.

 

my technical staff drafted message, contacting (or person created pdf) unproductive when none of know or how solve issue.  what's unclear if source of error in pdf's creation or when subsequently viewing it.  never see error or popup when pdf created doesn't mean underlying issue @ create vs. view time.

 

note, have escalated issue tax software vendor because on surface appear it's potentially theirs vs. adobe's software driver in play pertains creating pdf.

 

my acrobat versions current.  after clicking check updates, message "no updates available"...

 

installed: adobe acrobat dc (15.006.30280)

installed: adobe acrobat reader dc (15.023.200056)

 

... appears.  when viewing standard's popup, shows "2015 release (classic) | version 2015.006.30280.

 

the bigger concern here potentially generating many hundreds of pdfs issue (if that's case).  if there's utility or tool can verify pdf's integrity or ensure file has not somehow become corrupt, i'd have more present other 3rd party not being adobe issue.

 

if font issue, please confirm prevent popup appearing.

 

please advise appear no 1 has responded reported issue in 4q16.  thanks!

 



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