CC installer launching multiple times to fail

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hey guys,

 

i have had around , not find happening client trying install cc for.

 

user has downloaded adobe cc install, when click on installer, starts thinking few minutes , not launch, no error messages or anything, not launch. thought off tried same task manager open , found tries launch installer close 30 times , crashes out having many sessions open.

 

thought might funky installer deleted , re-downloaded installer , tried again , same thing.

 

user's machine running on win 7 pro 32bit os, , has reader dc, photoshop , flash installed.

 

is there missing here?

 

tia help.

 

cheers

james

moving creative cloud download & install

 

hi james,

 

did try running administrator right clicking , selecting option?

 

regards,

sheena



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